Summary: The scenic area implements a real-name ticketing system, requiring visitors to provide their real mobile phone number, name, and ID number when purchasing tickets. Once the ticket is successfully purchased, there is no need to exchange it, and visitors can enter the park by verifying their identity with their original ID card. Currently, only the 1st to 20th enemy tower tour sections are open to visitors. Please be informed.
Ticketing Information for Mutianyu Great Wall
1. Eligible for discounted tickets:
(1) Foreign minors aged 6 (exclusive) to 18 (inclusive).
(2) Students currently enrolled in undergraduate programs below the age of 18.
(3) Visitors aged 60 and above from outside the city.
(4) Active duty military personnel with People's Liberation Army and Armed Police Force officer's card, retired officers, retired non-commissioned officers, civilian officer's card, or soldier's card, as well as individuals holding retired military personnel preferential treatment cards.
(5) Individuals holding social security benefit cards.
(6) Individuals holding their own firefighter's card or firefighter officer's card.
2. Free Admission Eligibility:
(1) Chinese citizens (including those from Hong Kong, Macau, and Taiwan) under the age of 18 can enter the scenic area for free (accompanied by a responsible adult who needs to present their ID card for entry. If the ID card is not available, other valid documents such as household registration book or medical insurance card can be used for manual verification).
(2) Visitors with Beijing Tong - Elderly and Disabled Card, Civil Affairs Preferential Card, and valid identification can enter the scenic area for free (elderly or physically challenged visitors who require assistance must be accompanied by a responsible adult who needs to purchase a ticket).
(3) Retired cadres with valid preferential cards.
(4) Individuals with valid disability certificates.
Visitors who meet the free admission criteria can exchange their free admission tickets (excluding children under 1.2 meters) at the ticket office of the scenic area by presenting their valid free admission documents. When entering the scenic area, they need to present their relevant documents for verification.
3. Shuttle Bus and Cable Car Ticket Information:
Children below 1.2 meters in height (including 1.2 meters) can ride the shuttle bus and cable car for free. Individuals above 1.2 meters in height need to purchase a full-price ticket. There are no discounts available for children, elderly, or disabled individuals.
Note:
(1) The above ticket policy only applies to the Great Wall tickets and does not include the shuttle bus, cable car, ropeway, slide, or other attractions within the scenic area.
(2) Visitors who qualify for discounts or free admission must present relevant documents at the ticket gate for verification before entering the scenic area.
(3) Postcard tickets can be exchanged for commemorative postcards at the ticket service center or self-service ticket booths by presenting the order information. Regular electronic tickets do not include postcards.
(4) The shuttle bus service station is approximately three kilometers away from the ticket gate. Visitors who wish to take the shuttle bus need to purchase a shuttle bus ticket. For visitors who purchase a round-trip cable car ticket, please return the same way. The cable car company is separate from the ropeway and slide companies, and the tickets are not interchangeable.
Ticket Purchase Instructions
1. Real-name reservation is required for ticket purchase. The tickets for Mutianyu Great Wall are available for reservation 15 days in advance. Each identification document (ID card/foreigner's permanent residence ID card/passport) is limited to one ticket per day. Both individual and group orders require one ticket per person for entry.
2. Individual ticket reservation. Each mobile phone number can register as one user. To book a ticket, the visitor's real identity information must be provided, and the ticket must be presented with the corresponding identification document (ID card/passport) for entry.
3. Group ticket reservation. An agreement needs to be signed with the scenic area in advance. After qualification approval, the travel agency can become a contracted travel agency of the scenic area and proceed with online ticket reservation.
4. Ticket refund and change. For tickets that have been successfully reserved but not yet checked in, refund or change requests can be made on the ticketing platform before 24:00 on the day of the reservation. Requests made after the deadline cannot be processed, and entry to the scenic area will not be allowed. After a refund request is approved, the ticket price will be refunded to your account within 7 working days. If you do not receive the refund on time, please call 400-632-9662 for inquiry and assistance.
Ticketing Instructions
1. ID card for entry. Visitors and groups with successful reservations can enter the scenic area by presenting their ID cards at the designated ticket gates on the reserved visitation day. Visitors who have reserved cable car tickets can only enter through the North Ticket Gate, while visitors who have reserved the ropeway or the slide can only enter through the Slide Ticket Gate.
2. Real-name verification. Both individual visitors and groups should undergo real-name verification by the ticket inspectors. Visitors who are eligible for preferential policies should also present valid identification documents. If there is a discrepancy between the person and the ID, visitors and tour guides should present their true identification documents or purchase additional tickets.
3. Free admission. Visitors eligible for free admission can enter the scenic area directly with valid identification documents after successful reservation. Visitors who are unable to make a reservation need to obtain free tickets at the ticket service center (excluding shuttle buses, cable cars, ropeways, slides, and other attractions within the scenic area).
4. Passport inspection for foreign visitors and residents of Hong Kong, Macau, and Taiwan. Visitors who have placed an order using a Hong Kong, Macau, or Taiwan pass or a foreign passport do not need to exchange tickets. They can enter the scenic area by presenting the original reservation document at the designated ticket gate.
5. ID card inspection for foreign permanent residents. Visitors who have placed an order using a foreign permanent residence ID card do not need to exchange tickets. They can enter the scenic area by presenting the original reservation document at the designated ticket gate.
6. Non-ID card entry. In case of special circumstances such as the absence of an ID card, possession of a household registration book, or loss or damage of identification documents, visitors can present the electronic QR code received through reservation at the ticket gate for verification, or they can go to the ticket service center to obtain an entry certificate.
Visitor Information
1. Booking time: Electronic tickets can be purchased in advance and are available for booking within 15 days.
2. 【Cable Car Operating Hours】
Peak season: March 16th to November 15th
Monday to Friday 7:30-18:00
Saturday and Sunday: 7:30-18:30
Off-peak season: November 16th to March 15th of the following year
8:00-17:30
Ticket sales stop 1 hour before the park closes, and ticket inspections stop half an hour.
【Cable Car Operating Hours】
Peak season: Monday to Friday 7:30-18:00
Saturday and Sunday 7:30-18:30
Off-peak season: 8:00-17:30
Entrance Location: The entrance to Mutianyu Great Wall Scenic Area and the shuttle bus station, Mutianyu Village, Huairou District, Beijing.
3. During the daytime, the scenic area is open for visiting the enemy tower section from the No.1 to No. 20 watchtowers. During the nighttime, the enemy tower section from the No.10 to No. 15 watchtowers is open for visiting.
4. Group Reservation: To make a group reservation, it is necessary to sign an agreement with the scenic area in advance and become a contracted travel agency. Only with a valid official tour guide certificate issued by the country and a travel agency itinerary can the tour guide enter the scenic area for free. Tour guides without certificates or with invalid documents must purchase tickets for entry. Travel agencies should arrange group itineraries reasonably during holidays, make reservations in advance, and avoid peak travel times.
5. Please refrain from using open flames within the scenic area. Smoking, bringing flammable, explosive, toxic, or dangerous objects, and fire sources into the scenic area are strictly prohibited. Pets are not allowed in the park.
6. In order to protect the Great Wall and its affiliated cultural relics, please do not smear, carve, post, or hang items on the wall. Do not climb the battlements of the Great Wall or engage in rough play. Take care of personal belongings, look after the elderly and children, and refrain from purchasing goods from peddlers. Elderly people and visitors with health conditions should choose appropriate tour activities. During thunderstorms, refrain from making or receiving phone calls. Please take care of the public facilities in the scenic area. Do not break or damage flowers, plants, trees, trample on lawns, or vandalize various signs.
7. In case of severe weather conditions or uncontrollable natural disasters that may affect the safe operation of the facilities, such as thunderstorms, rain, snow, hail, fog, heavy rain, strong winds, etc., the scenic area will be temporarily or partially closed. Please pay attention to the scenic area's announcement for updates.
8. Please maintain the traffic order in the scenic area. Vehicles entering the scenic area must follow the instructions of the staff and park in designated areas in an orderly manner. Do not park randomly or ride in illegal operation vehicles.
9. When taking the shuttle bus, tourists should cooperate with the guidance and management of the scenic area staff, avoid crowding together, and queue up in an orderly manner.
10. If you encounter any difficulties or problems during your visit, please call the scenic area's contact number. The scenic area will provide you with dedicated services.
Safety Instructions for Cable Car Ride
1. Attention when boarding:
(1) Follow the instructions of the on-site staff when queuing for boarding. Board the carriages in order to avoid overcrowding.
(2) The carriage doors are automatic. Do not attempt to close the doors manually after boarding to avoid any unsafe incidents.
(3) Do not walk around inside the carriage or extend your head or arms out of the windows to prevent accidents.
(4) Smoking, setting off firecrackers, or engaging in rough play inside the carriage is strictly prohibited. Throwing objects out of the window is also prohibited, and those causing accidents will be held responsible.
(5) Take care of the carriage equipment and compensate for any damages caused.
2. The following individuals are not allowed to ride:
(1) Those who do not comply with the order and regulations or refuse to present their tickets during ticket inspection.
(2) Those who are heavily intoxicated and in an impaired state of mind.
(3) Passengers with medical conditions that are not suitable for high-altitude operations and may pose a risk of illness (such as mental disorders, acrophobia, hypertension, heart disease, habitual miscarriage, etc.), as well as some pregnant women in early or late stages of pregnancy and elderly passengers with limited mobility.
3. The following items are strictly prohibited from being brought into the carriage:
(1) Flammable, explosive, toxic, or corrosive hazardous materials.
(2) Controlled knives, lighters, and other dangerous items.
(3) Items that are excessively long, tall, wide, or heavy and may cause damage to the carriage.
(4) Other items that the company deems may affect the safe operation.
Cancellation and Order Issues
To cancel your reservation, please click on the "My Orders" button, find the corresponding order, select the cancellation option, and wait for the cancellation result. For other order-related issues, please call Ctrip's official customer service hotline at 400-632-9662 for assistance.
Scenic Area Contact Numbers
Scenic Area Marketing: 61626022
Ticket Inquiry: 61626894, 61626505 (change to 869)
Scenic Area Complaints: 61626873
Scenic Area Rescue: 61626537
Cable Car Rescue and Complaints: 61626849
